Website Lease and Digital Marketing Services
Terms & Conditions — Menopause Specialist Site Program · Platinum Media Solutions
1. Parties and Agreement
These Terms & Conditions (the “Agreement”) govern the Menopause Specialist Site Program offered by Platinum Media Solutions (“PMS,” “Lessor,” “we”) in partnership with The Menopause Association (“TMA”), and are entered into by the practice or provider completing checkout (the “Lessee,” “Provider,” “you”). Completing checkout, submitting payment, or using the Services constitutes acceptance of this Agreement.
2. Nature of the Service — Lease, Not Sale
The Services consist of the lease of a personalized, professionally maintained website within the PMS Menopause Specialist Site network, together with monthly content publishing and related digital marketing services. This is a lease of access and benefit — not a sale, transfer, or work-for-hire development engagement.
3. Ownership
3.1 PMS Property. The domain name, website design, site architecture, publishing platform, software, templates, and all content created, adapted, localized, or published by PMS on the leased site (collectively, the “Platform”) are and shall remain the sole and exclusive property of PMS at all times, during and after the term of this Agreement. No right, title, or interest in the Platform transfers to the Lessee at any time, including after any renewal period.
3.2 Lessee Materials. Logos, photographs, provider biographies, credentials, testimonials, and other materials supplied by the Lessee (“Lessee Materials”) remain the property of the Lessee. The Lessee grants PMS a non-exclusive license to display Lessee Materials on the leased site and in related marketing during the term. Upon termination, PMS will remove Lessee Materials from the site within seven (7) business days.
3.3 Warranty of Rights. The Lessee warrants that it owns or has secured all necessary rights to the Lessee Materials, including patient consent for any testimonials or images, and that the Lessee Materials are accurate and lawful.
4. Menopause Association Membership Requirement
The leased site incorporates the Lessee’s official Menopause Association member badge and links to the Lessee’s published provider profile on RedefiningMenopause.com. Active Menopause Association membership in good standing is therefore a condition of this Agreement. If the Lessee’s membership lapses, PMS will provide notice and a fifteen (15) day cure period, after which the site may be suspended until membership is restored. Membership dues and fees are payable to The Menopause Association separately and are not part of the fees under this Agreement.
5. Term and Renewal
5.1 Initial Term. The initial term is twelve (12) months from the date the personalized site is published (the “Launch Date”).
5.2 Renewal. Following the initial term, the Agreement renews automatically on a month-to-month basis (for monthly plans) or for successive twelve-month periods (for annual plans) at the then-current rate, unless either party provides written notice of non-renewal at least thirty (30) days before the renewal date.
6. Fees and Payment
6.1 Market Personalization Fee. The one-time Market Personalization fee compensates PMS for tailoring the site to the Lessee’s practice, provider, and market. It is earned upon commencement of personalization work and is non-refundable.
6.2 Recurring Fees. Monthly or annual lease fees are billed automatically in advance to the payment method on file via PMS’s payment processor. The Lessee authorizes recurring charges for the duration of the Agreement.
6.3 Promotional Pricing. Charter, founding-market, or other promotional pricing applies only for the period stated in the offer. Renewal pricing is the standard rate in effect at renewal unless otherwise stated in writing.
6.4 Late or Failed Payment. If a recurring payment fails, PMS will provide notice and a ten (10) day cure period, after which the site may be suspended. Suspension does not relieve the Lessee of amounts owed.
7. Market Exclusivity
7.1 Defined Market Area. Each leased site serves a defined market area identified in the order confirmation — typically the named city or a defined radius, generally eight (8) to twelve (12) miles, around the Lessee’s practice location. Market areas are defined to reward early adopters without restricting practitioners located genuinely outside the Lessee’s immediate market area. While this Agreement is active and in good standing, PMS will not lease the same domain, and will not lease another Menopause Specialist Site within the Lessee’s defined market area, to another provider.
7.2 Adjacent Markets. Surrounding cities, suburbs, and communities outside the defined market area constitute separate markets, each with its own domain, which PMS may lease to other providers. In larger metropolitan areas, PMS determines market boundaries in its reasonable discretion, as stated in the order confirmation.
7.3 Release Upon Termination. Upon termination or non-renewal, the Lessee’s exclusivity ends and the domain and market may be re-leased to another provider, including a rebranded version of the site.
7.4 Market Unavailability. Markets are confirmed during onboarding, before personalization begins. If the Lessee’s requested market is unavailable because another order for the same market was completed first, the Lessee may select the nearest available market or receive a full refund of that order. This is the sole exception to the no-refund policy in Section 11.1.
8. Content and Publishing
8.1 Monthly Content. PMS will publish a minimum of two (2) new pages, articles, or interview-style features per month on the leased site, adapted to the Lessee’s practice, provider, and local market.
8.2 Editorial Control and Review. PMS retains editorial control of the Platform. Where content references the Lessee’s practice, services, or provider, the Lessee will have a five (5) business day window to request factual corrections; content not objected to within that window is deemed approved. The Lessee is responsible for the accuracy of practice information, credentials, pricing, and clinical claims it supplies.
9. Medical Content, Compliance, and Patient Information
9.1 Educational Purpose. Site content is educational and informational, is not medical advice, and does not create a provider-patient relationship. Sites include an appropriate medical disclaimer.
9.2 Lessee Compliance. The Lessee is solely responsible for compliance with all laws and rules applicable to its practice and its advertising, including state medical board advertising regulations, scope-of-practice rules, and truth-in-advertising requirements.
9.3 Assessment Submissions. Submissions through the site’s assessment or contact forms are marketing inquiries and general wellness communications, not medical records, and visitors are instructed not to submit sensitive health details. The Lessee should not direct patients to transmit protected health information through the site. If the Lessee is a HIPAA covered entity and requires a Business Associate Agreement in connection with lead handling, the Lessee must contact PMS before directing patient traffic to the assessment funnel.
10. No Performance Guarantees
PMS makes no guarantee of search engine rankings, website traffic, lead volume, patient acquisition, or revenue. Marketing outcomes depend on factors outside PMS’s control. Testimonials and examples describe individual results and are not promises of similar outcomes.
11. Cancellation and Reversion
11.1 Notice; No Future Billings. After the initial term, either party may terminate with thirty (30) days’ written notice. Upon termination, the subscription simply ends at the close of the then-current billing term and no future billings occur. All sales are final: fees already paid, including prepaid annual fees and the personalization fee, are non-refundable, except as provided in Section 7.4 (market unavailability).
11.2 Reversion. Upon termination: (a) the domain, site, and all PMS-created content remain with PMS; (b) Lessee Materials are removed within seven (7) business days; (c) the market is released for re-lease; and (d) any redirects or archival treatment of the site are at PMS’s discretion.
12. Suspension
PMS may suspend the site for non-payment (after the cure period in Section 6.4), lapsed Menopause Association membership (after the cure period in Section 4), unlawful or misleading use, or material breach of this Agreement.
13. Chargebacks
Initiating a chargeback or payment dispute for validly invoiced fees constitutes a material breach. PMS may immediately suspend the Services and pursue recovery of the disputed amounts, dispute fees, and reasonable collection costs. The Lessee agrees to contact PMS to resolve billing questions before initiating any dispute.
14. Limitation of Liability
To the maximum extent permitted by law, PMS’s total aggregate liability under this Agreement shall not exceed the fees paid by the Lessee in the twelve (12) months preceding the claim. In no event shall PMS be liable for indirect, incidental, consequential, or punitive damages, or for lost profits or lost business opportunities.
15. Indemnification
The Lessee shall indemnify and hold harmless PMS and TMA from claims arising out of (a) Lessee Materials, (b) the Lessee’s medical practice or patient care, (c) the Lessee’s violation of applicable law or professional regulation, or (d) the Lessee’s breach of this Agreement.
16. Relationship of the Parties; Assignment
The parties are independent contractors. Nothing in this Agreement creates a partnership, joint venture, or agency relationship. PMS may assign this Agreement in connection with a sale or reorganization. The lease is personal to the Lessee and may not be assigned, sublicensed, or transferred by the Lessee without PMS’s written consent.
17. Modifications; Governing Law; Entire Agreement
PMS may update these Terms with thirty (30) days’ notice; continued use of the Services after the effective date constitutes acceptance. This Agreement is governed by the laws of the State of North Carolina. This Agreement, together with the order confirmation, constitutes the entire agreement between the parties. If any provision is held unenforceable, the remainder shall continue in effect.
Last updated: July 8, 2026 · Platinum Media Solutions · info@platinummediasolutions.com · (704) 200-2239